Associate Professor, Supply Chain and Information Management Department
Associate Programme Director of BBA-SCM Programme
The need for businesses is to understand concepts, theories and applications of Quality and Process Management into different business processes. Six Sigma is the advanced contemporary approach to achieve business continuous processes improvement and build competitive advantage for business sustainability.
This module is to serve dual purposes: (1) to equip students with the knowledge of the concepts and the theories of contemporary quality and process management, and (2) to provide the opportunities for students to practice those qualitative and quantitative tools and techniques that are critical for the quality and process analysis and improvement in the business context.
Upon completion of this module, students should be able to:
The Instructor’s permission and upon endorsement of the relevant Chairperson and Programme Director